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Table 10 Mapping Difficulties in the interview and literature

From: What to expect, and how to improve online discussion forums: the instructors’ perspective

Categories

Difficulties

Don’t have in the Literature

Difficulties references

Improvements references

Accompaniment

Difficulty in following the forum

 

[2, 18, 40, 57]

 

There are no resources to assist the instructors

 

[13, 15, 56, 57]

Difficulties to view messages

  

There are no stats on the forum

x

x

x

There are no specific reports

x

x

x

Structural

Instructors feel difficulties with forum structure

 

[12, 16, 17, 41, 43, 44, 57]

[55]

Students have difficulty with the structure of the forum

 

Students have difficulty constructing the discussion

 

Lack of visualization tools and flexibility

x

x

x

Difficulty sending file (audio, video)

x

x

x

Difficulties in putting students’ grades

x

x

x

Delay in the update of comments

x

x

x

Motivation

Difficulty to provide student feedback

 

[4, 11,12,13, 16, 18,19,20, 44,45,46,47,48, 50, 52, 54]

[14, 44, 54]

Students do not use the forum

 

Lack of collaborative resource

 

The forum is not current

 

Structural and Motivation

Difficulty with forum interface

 

[12, 16, 49, 50]

x

Students prefer to use social media than the forum

 

x

The forum is not like social media

Like Facebook

x

x

x

Integrate with WhatsApp

x

x

x