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Table 10 Mapping Difficulties in the interview and literature

From: What to expect, and how to improve online discussion forums: the instructors’ perspective

CategoriesDifficultiesDon’t have in the LiteratureDifficulties referencesImprovements references
AccompanimentDifficulty in following the forum [2, 18, 40, 57] 
There are no resources to assist the instructors [13, 15, 56, 57]
Difficulties to view messages  
There are no stats on the forumxxx
There are no specific reportsxxx
StructuralInstructors feel difficulties with forum structure [12, 16, 17, 41, 43, 44, 57][55]
Students have difficulty with the structure of the forum 
Students have difficulty constructing the discussion 
Lack of visualization tools and flexibilityxxx
Difficulty sending file (audio, video)xxx
Difficulties in putting students’ gradesxxx
Delay in the update of commentsxxx
MotivationDifficulty to provide student feedback [4, 11,12,13, 16, 18,19,20, 44,45,46,47,48, 50, 52, 54][14, 44, 54]
Students do not use the forum 
Lack of collaborative resource 
The forum is not current 
Structural and MotivationDifficulty with forum interface [12, 16, 49, 50]x
Students prefer to use social media than the forum x
The forum is not like social mediaLike Facebookxxx
Integrate with WhatsAppxxx